Legal Document

Hb88 Terms & Conditions — Your Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before registering an account or using any services on hb88. By doing so, you enter into a binding agreement with hb88.

Last Updated: January 2026 Full Version in Bengali
Important Notice
Please read and fully understand these Terms & Conditions before registering. Creating an account constitutes acceptance of all terms.

Key Highlights at a Glance

A simplified overview of the most important points in the terms and conditions.

Age Restriction 18+

You must be 18 years of age or older to use hb88. Accounts found to belong to minors will be closed immediately and any balance may be forfeited.

One Account Per User

Each user may register only one account. If multiple accounts are found to belong to the same person, all accounts will be closed and any bonuses will be forfeited.

Bonus Terms

All bonuses can be withdrawn only after the applicable wagering requirements have been met. Bonus balances cannot be withdrawn directly — the rollover must be completed first.

Withdrawal Rules

Withdrawals are typically processed within 1–3 business days. Large withdrawals cannot be processed without identity verification. Verified accounts benefit from faster processing times.

Account Security

Keep your login credentials strictly confidential. You are solely responsible for any unauthorised activity on your account. If you notice anything suspicious, contact support immediately.

Prohibited Activities

Fraud, bot usage, bonus abuse, and any other prohibited activity are strictly forbidden on the platform. Accounts found engaging in such conduct will be permanently closed.

1General Terms & Applicability

By accessing the hb88 platform, registering an account, or using any of our services, you are deemed to have accepted these Terms & Conditions. They form a legally binding agreement between you and hb88, and you should read and understand them fully before using the platform.

Hb88 reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the revised terms. The latest version will always be available on this page.

These Terms & Conditions apply to all users in Bangladesh and every other region where hb88 operates. Users in jurisdictions where hb88 services are prohibited by law are advised to refrain from using the platform.

If you have any questions about these terms, please contact our support team before opening an account.

2Account Registration & Eligibility

To open an account with hb88, you must meet the following requirements:

  • You must be 18 years of age or older.
  • You must not reside in a country or region where online gaming is prohibited by law.
  • All information provided in the registration form must be truthful, accurate, and up to date.
  • Each individual may operate one account only.
  • You must have a valid mobile number and email address registered in your own name.

Hb88 may request additional documents at any time to verify a user's identity (KYC process). A national ID, passport, or driving licence may be required. Failure to complete verification may result in the temporary or permanent closure of the account.

Registering with false information will result in the forfeiture of all balances and bonuses, and may lead to legal action.

3Deposit & Payment Policy

Deposits at hb88 can be made via bKash, Nagad, Rocket, and other major mobile banking services available in Bangladesh. The following rules apply to all deposits:

  • Deposits must be made from your own payment account — third-party accounts are not permitted.
  • Minimum deposit amounts may vary depending on the payment method used.
  • Successful deposits are typically credited to your account within a few minutes.
  • Once a deposit has been completed, it cannot be reversed.
  • Hb88 may place a hold on deposits or launch an investigation in cases of suspicious transactions.

Hb88 does not charge any transaction fees, though your payment provider may apply their own. If you experience any deposit issues, please contact our support team within 24 hours.

All transactions on hb88 are protected by SSL encryption technology. The security of your funds is our top priority.

4Withdrawal Policy & Process

The following conditions apply when withdrawing winnings from hb88:

  • Withdrawals must be made to the same payment method used for the original deposit.
  • Withdrawals above a certain amount may be held pending completion of KYC verification.
  • Standard withdrawals are processed within 1–3 business days.
  • Minimum withdrawal amounts vary depending on the selected payment method.
  • Winnings derived from a bonus are subject to the applicable wagering requirements before a withdrawal can be made.
  • In line with our anti-money laundering policy, hb88 reserves the right to verify any withdrawal.

If a withdrawal is cancelled, the funds will be returned to your account balance and you may submit a new request. If withdrawals repeatedly fail, please contact our support team.

5Bonus & Promotion Terms

Hb88 regularly offers a variety of bonuses and promotions. The following general terms apply to all bonuses:

  • Each bonus has its own wagering requirement (rollover) — please read it carefully before claiming.
  • The welcome bonus is available to new members only and can be claimed once.
  • The rollover requirement will be met after placing bets on eligible games using your bonus balance.
  • Some games do not contribute — or only partially contribute — toward bonus wagering requirements. See the promotions page for details.
  • If multiple individuals from the same household or IP address claim a bonus, hb88 reserves the right to cancel it.
  • Bonuses not used within the specified time frame after being credited will expire automatically.
Any attempt to abuse bonuses or claim bonuses across multiple accounts will result in the cancellation of all bonuses and winnings.

Hb88 reserves the right to modify, suspend, or discontinue any bonus offer at any time. To view the latest promotions, Promotions Page Visit us.

6Betting & Gaming Rules

Hb88 offers Sports Betting, slots, Live Casino, fish games, and more. While each game category has its own specific rules, the following general rules apply across all games:

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • Hb88 reserves the right to void any bet placed due to a technical error.
  • If an event in Sports Betting is postponed or cancelled, bets will be settled in accordance with hb88 policy.
  • In the event of a disconnection during a live game, the outcome will be determined based on the server logs.
  • Hb88 reserves the right to investigate and void bets if suspicious betting patterns are identified.

All games on hb88 are audited by third parties and certified by a Random Number Generator (RNG). Game outcomes are completely fair and transparent.

7Prohibited Activities & Fraud Policy

The following activities are strictly prohibited on the hb88 platform:

  • Placing bets using automated bots, scripts, or software.
  • Claiming bonuses through multiple accounts.
  • Accessing another user's account or sharing your account with others.
  • Attempting to hack or gain unauthorised access to hb88 systems.
  • Using the platform for money laundering or any form of illegal financial transactions.
  • Cheating or colluding with other users.
  • Abusive or threatening behaviour toward hb88 staff or other users.
Engaging in any of the prohibited activities listed above may result in permanent account closure, full balance forfeiture, and legal action where necessary.

8Account Closure & Suspension

Hb88 reserves the right to temporarily or permanently close an account without prior notice in the following circumstances:

  • If evidence of a terms violation is found.
  • If the account was registered using false or incomplete information.
  • If KYC verification fails or the required documents are not submitted.
  • If suspicious or fraudulent activity is detected.
  • If the account holder is identified as a minor.

Users may request account closure at any time. If a valid balance remains at the time of closure, you will be given the opportunity to withdraw it; however, any active bonuses will be cancelled.

9Privacy & Data Protection

Hb88 is fully committed to protecting your personal information. For details on how your data is collected, stored, and used, please refer to our Privacy Policy Available on the page.

  • Your personal information will never be sold to third parties.
  • Your information will not be shared without a lawful directive from the relevant regulatory authority.
  • Under applicable data protection laws, you may request to view, correct, or delete your personal information.
All personal and financial data is protected with AES-256 encryption and SSL/TLS protocols.

10Responsible Gaming

Hb88 is deeply committed to responsible gaming. We believe gaming should be a source of entertainment, not addiction. The following tools are available to all users on our platform:

  • Deposit Limit: Set deposit limits on a daily, weekly, or monthly basis.
  • Self-Exclusion: Temporarily close your account for a set period of time.
  • Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.
  • Reality Check: Receive regular reminders about your session duration and spending.

If you are struggling with gaming or want to help someone who is, please visit our Responsible Gaming Visit the page or contact support.

11Terms Changes & Updates

Hb88 reserves the right to modify, amend, or update any part of these Terms & Conditions at any time. Users may be notified of significant changes via email or through the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

Date of last update to these Terms & Conditions: January 2026. Next review scheduled: July 2026.

12Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding these Terms & Conditions, please contact our support team in the first instance. We typically respond within 24–48 hours.

  • Email: [email protected]
  • Live Chat: Available 24/7 after logging in to the platform.
  • Language Support: Assistance is available in both Bengali and English.

If a dispute cannot be resolved through support, it may be referred to an independent third-party arbitrator. hb88 is committed to fair and transparent resolutions at all times.

Our support team is available 24/7, every day of the week, whenever you need us.
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