Your privacy is our top priority at hb88. This Privacy Policy clearly explains what data we collect, how it is used, and what rights you have.
A plain-language guide to the key points of our Privacy Policy
All your personal and financial information is protected with AES-256 encryption and SSL/TLS protocols. No hacker or third party can access your data.
Hb88 never sells your personal information to advertisers or third parties. Your data is not shared unless required by law.
We only collect information that is strictly necessary to provide our services. No unnecessary or sensitive data is requested.
Your data is stored in secure, internationally certified data centers. Regular security audits and penetration testing are conducted.
You can request to view, correct, or delete your information at any time. You have full control over your data.
You can unsubscribe from promotional emails or notifications at any time. We respect your preferences.
Hb88 is a trusted online betting and gaming platform in Bangladesh. We believe user privacy is a fundamental right and protecting it is our ethical responsibility. This Privacy Policy applies to the hb88 website, mobile app, and all related services.
This policy clearly explains what personal information is collected when you use the hb88 platform, how that information is processed, and the measures we take to keep your data secure. This Privacy Policy is drafted in accordance with international data protection standards.
By creating an account or using hb88 services, you are considered to have read and accepted this Privacy Policy. If you have questions about any part of it, please contact our support team.
Hb88 only collects information necessary to deliver quality services, ensure account security, and meet legal obligations. The types of data and their descriptions are outlined below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email, mobile number, address | Account Communication & Security |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing & Anti-Fraud |
| Technical Information | IP address, device type, browser | Security Monitoring & Service Improvement |
| Gaming Activity | Betting history, favorite games, session duration | Personalized Experience & Responsible Gaming |
We never store your full payment card number, PIN, or password. Sensitive financial information is processed directly through a secure payment gateway.
Hb88 collects information through various methods. Each approach is transparent and based on user consent:
Hb88 uses the data it collects for the following purposes — and only these purposes:
Hb88 does not sell or rent your personal information to third parties. However, certain data may be shared in the following limited circumstances:
In any data-sharing activity, we follow the principle of data minimization — only the necessary information is shared, not your entire profile.
Hb88 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored in your browser that help enhance your experience.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Hb88 retains your data for as long as necessary to provide our services and for the period required to meet legal obligations.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years (legal requirement) |
| Gaming Activity Logs | 3 years after account closure |
| Customer service communications | 2 years after last contact |
| Cookies & Session Data | At end of session or up to 1 year maximum |
| Marketing Preferences | Deleted immediately upon opt-out |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
As an hb88 user, you have the following rights over your own data. To exercise these rights, please contact our support team:
Hb88 strictly does not provide services to anyone under the age of 18. We do not knowingly collect or process personal information from minors.
Age is verified at registration, and additional proof may be requested in cases of doubt. If a user is identified as being under 18, their account will be suspended immediately and all collected data will be deleted.
Hb88 employs industry-standard technical and administrative security measures to protect your personal information. Our security framework includes:
In the event of a data breach, we will notify affected users and the relevant regulatory authorities within 72 hours. Your security is our top priority.
Hb88 reserves the right to update this Privacy Policy as needed. Changes may be driven by new legal requirements, technological updates, or service improvements.
For significant changes, we will notify you in advance through any of the following methods:
Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. The effective date of the current policy is always shown at the top of this page.
For any questions, complaints, or data rights requests regarding this Privacy Policy, please contact our Data Protection team:
We typically respond within 24-48 hours. Complex matters may take up to 30 business days. We treat every privacy concern with the utmost importance.